Opinions: everybody has them. And the internet has made it easier than ever to get your opinions out there for the world to see. Though positive feedback is always a treat, negative reviews have the potential to put a major dent in your business’s reputation. And trust us, word on campus spreads like wildfire.

Everyone will receive a negative review at some point or another—it’s the price of maintaining a business—but the way you approach them can make all the difference. To help you out, we put together five tips for how to deal with negative online reviews; ones that won’t come back to bite you in the future.

Continue reading →

A lot of things in life can be difficult and time-consuming, like getting in shape, reading a book, and cleaning up after a party—that’s why there are supplements, SparkNotes and Shamwows. As human beings, we’ve life-hacked our way through the centuries in order to make the tedious things in life as simple as possible. It’s no surprise, then, that rent collection has recently entered the online realm and, in doing so, has become easier than ever.

We took a look at five popular online rent paying services landlords can use that make it fast and easy to get paid on time. But before we get to the tools that’ll make rent collection easier, it’s important to understand why collecting rent online is worth the effort.

Continue reading →

Do you leave voicemail after voicemail trying to reach your tenants to no avail? Do you email your leads to set up showings and get nothing but the cold shoulder in return? The good news is, it’s not you; it’s your methods.

We decided to channel our inner college student, do a little research and find out why exactly students just can’t answer an email or pick up their phones. Spoiler alert: they can, they just don’t want to. And here’s why:

Continue reading →

The student housing market is unique for many reasons, but one stands out in particular: turnover. Instead of planting their roots, college students tend to hop from place to place, leaving behind their landlords with vacant units and broken hearts. We at Rent College Pads understood this predicament and decided to probe for answers to the age-old question: what makes students want to dust off their pens, call up their landlords and ask to be legally bound to them for another whole year?

We sent out a survey and waited patiently as the responses flew in. From a pool of twenty options, here are the five most important factors students consider when deciding whether or not to renew their current lease:

Continue reading →