Opinions: everybody has them. And the internet has made it easier than ever to get your opinions out there for the world to see. Though positive feedback is always a treat, negative reviews have the potential to put a major dent in your business’s reputation. And trust us, word on campus spreads like wildfire.
Everyone will receive a negative review at some point or another—it’s the price of maintaining a business—but the way you approach them can make all the difference. To help you out, we put together five tips for how to deal with negative online reviews; ones that won’t come back to bite you in the future.